Location: Valentines Mansion and Gardens, Emerson Rd, Ilford IG1 4XA

Type: Permanent  - 40 hours

We are looking for a passionate and dynamic Operations Manager to lead the daily operations of Valentines Mansion.

As the Operations Manager, you will be the key driver of the mansion's day-to-day activities using a keen eye for detail. You'll manage and support the duty management team and volunteers, ensuring smooth daily operations around our customer hires and a seamless visitor experience on our open days. Collaborating with our programming manager, you'll bring to life an array of exciting events and activities that captivate and inspire. Your role is pivotal in maintaining high standards of the building along with health and safety, and maintenance that a historic venue demands. 

Externally, you'll engage with the Friends of Valentines Mansion Group, the Gardeners Cottage Café, and our talented in-house studio artists. You'll also build and nurture other valuable partnerships that enhance the mansion's offerings. 

Internally, you'll coordinate closely with the Vision Venues Manager, along with the Customer Support Team, Programming manager, Head of Events, Halls Manager, and the Redbridge Museum Team to ensure our operations run smoothly and efficiently. 

Join us in shaping the future of Valentines Mansion. 

Job Requirements:  

• Managing the day to day operations of Valentines Mansion 

• Managing staffing and function set ups  

• Helping deliver activities and events in partnership with the programming team 

• Responsibility for health, safety and maintenance of the mansion  

Essential Requirements:  

• Experience working operationally within a venue  

• Experience managing health and safety within a venue  

In return, we can offer the successful candidates a company pension scheme, annual performance rewards, generous annual leave, employee assistance programme and GP referral scheme. In addition, we offer our staff free gym, swim and spa membership at all Vision sites; Corporate Health Cash Plan (which provides free access to essential health care and valuable health and wellbeing services); employee recognition scheme; cycle to work and electric leasing car scheme.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.