Service Delivery Manager

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Service Delivery Manager - Waddington

Competitive Salary

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

We have an exciting opportunity for Service Delivery Manager,

This is a fantastic opportunity for an inspirational and enthusiastic Service Delivery Manager to make a name for themselves within the food service industry. In return we offer support and development to grow within our business alongside a competitive salary.

Main responsibilities
  • Lead, coachand motivate your team to deliver exceptional service and provide a memorable experience to all customers and clients, whilstmanagingthe labour, equipment & resources budget for the contract in line with company targets.
  • Providing accurate data for management reporting on time and to deadlines.
  • Drive sales and profitability within a team environment, exceeding company objectives, targets and KPI's.
  • Deliver exceptional visual merchandising standards across your store by implementing and maintaining company merchandising guidelines.
  • Conduct accurate stock takes to maximise stock accuracy.
  • Be accountable for all store compliance and procedures in line with the business requirements.
  • Deputise when needed for the GM

Ideal candidate
  • Ability tocommunicateeffectively at all levels and experience of managing client and stakeholder relationships within a complex client environment.
  • ExcellentIT skillsis essential.
  • Excellentpeople managementskills
  • Educated to a minimum of NVQ level 3 or equivalent
  • Previous experience of managing P&L's and can evidence how they are able to drive sales and reduce costs.
  • "Can Do"attitude and excellent at managing change to drive innovation and service excellence.

Job Reference: com/3008/95066001/52476915/SU

As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oil rigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms - some 6,000+ locations across the UK and Ireland.

We do it all and so could you. Apply now and join the family!

We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

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