Customer Service Assistant Apprentice

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, plus an ability to connect with customers and make them feel valued.

To join us as a Crew Member you’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.

You will be required to

take orders,

process orders at the till or over the phone,

package food and prepare some elements of the food,

put orders together to go out to the customer

provide excellent customer service at all times


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