Apprentice Front of House Assistant
Whilst shadowing a senior team member your duties will be:
- Standards of presentation; personal appearance, conduct, attendance & timekeeping, signing in and out
- Cleaning; tables, touchpoints, bar area, bottles, fridges, windowsills etc
- Understanding the customer journey
- Presenting; menus, cutlery, food, sauces etc
- Product knowledge
- Ordering; drinks and food
- Carrying plates, delivering and clearing from table
- How to take an order and check it
- How to take a drinks order
- Using the tills
- Handling payments
- How to deliver and serve drinks to table
- Clearing glasses from table
- Glass washing and storage
- Communication with guests and other team members
You will also receive the following online training throughout your apprenticeship:
- Customer Service
- Age Verification
- Drugs Awareness
- Award for Licensed Premises Staff
- Personal Resilience
- Coffee Skills
- Food Safety Level 2
- Allergen Awareness
- Health & Safety
- Manual Handling
- Coronavirus – taking pro-active action
Similar searches: Restaurants, Pubs and Bars, Catering, Café & Leisure, High Wycombe