Residential Centre Manager

Residential Centre Manager

Field Studies Council Rhyd-y-creuau, Betws-y-coed.

Up to £36,864 per annum plus benefits


37.5 hours per week

Do you have a passion for the outdoors? Do you want to have overall responsibility for one of our Residential Centres and lead your own team to engage with our visitors about our environment? To manage and motivate a team of diverse individuals with a variety of different skill sets and roles to achieve high standards and efficiencies in order to receive great customer feedback?

Field Studies Council (FSC) is an environmental education charity providing informative and enjoyable opportunities for people of all ages and abilities to discover, explore, and understand the environment.

We now have a fantastic opportunity for a Residential Centre Manager to provide the day-to-day management of Field Studies Council Rhyd-y-creuau, our field centre near Conwy.

The role

Our Centre Managers provide a key operational and leadership role, working closely with the Head of Education and Operations (West) to ensure the efficient and effective running of the site, and ensuring that all activities are in line with the FSC 2025 vision.

What will you be doing?

Based at Field Studies Council Rhyd-y-creuau you will be part of a team that is committed to providing outstanding environmental education learning experiences for young people, schools, colleges as well as enthusiasts and professionals. You will develop and lead a diverse team that includes education, administration, hospitality, and infrastructure. You will be supported by a wider team to help you deliver our charitable aims of providing first-hand experience in the outdoors.

As the Centre Manager you will be responsible for making sure that all your teams perform to their highest potential. You will work with the Head of Education and Operations (West) to ensure effective systems are managed that include budgeting, health and safety, delivery standards, but always with a focus on customer service and providing outstanding experiences.

Who are we looking for?

We are looking for an individual who is able to motivate and manage diverse teams. Your previous experience will be able to demonstrate how you have built and supported individuals and teams through a period of change that has included recruiting, building and nurturing. You will be leading an exciting period of development following Covid 19.

You may already have experience of managing a residential centre or an education provision, however the right attitude commitment is equally valued.

About you

We are looking for proven ability of managing a key function such as Education, Site Management, Hospitality & Catering or Sales along with experience of working in an education environment and / or similar residential centre. You will be a strong people manager who can demonstrate effective leadership skills and have experience of leading customer focused service delivery.

An ILM 5/HNC/HND/NVQ Level 4 or Degree (or equivalent) in a relevant subject is essential and you are required to hold a full UK Driving Licence for use in the UK.

The location

Rhyd-y-creuau is set in the beautiful, rugged landscape of the Snowdonia National Park, yet close to secluded wooded valleys, rocky shores, beaches and traditional seaside resorts. Snowdonia was described as the 4th best location in the world for adventure activities by Lonely Planet in 2017 and is the nearest significant mountain area for a very large proportion of the British population. Snowdonia is the birthplace of British mountaineering and home to many of the hardest most challenging rock climbs in Britain today. It has been an inspiration to countless expeditions to the greater ranges.

Rhyd-y-creuau provides high quality outdoor, environmental, and adventurous learning opportunities for residential and day visits for schools or other groups, as well as adults and families.

Rhyd-y-creuau is a short drive south from the A55 North Wales Expressway, making us easily accessible throughout the year from most areas. Nearest railway station is at Betws-y-coed, a simple flat walk of around 1km.

What we offer in return

FSC offers a number of great benefits to reward and support you while you work for us:

  • Holidays - 28 days excluding bank holidays (increases with length of service - up to 2 extra days)
  • Pension
  • Sick Pay
  • 24hr Counselling Helpline Service
  • Life Assurance
  • Health Cash Plan
  • Training & Development
  • Happy to talk flexible working!

If you have any queries regarding this vacancy, please contact Nick Lapthorn on 07843 182602. We look forward to receiving your application in due course.

The closing date for receipt of your completed application is 14 September 2022.

Interviews are scheduled to take place at Field Studies Council Rhyd-y-creuau in the week commencing 26 September 2022.

Shortlisted applicants will be contacted by email.

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