Waiter / Waitress

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Waiter to join our talented Langham Club team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of Waiter, your key focus will be to:

  • welcome guests in a friendly and engaging manner
  • prepare buffet offerings and ensure they are presented well
  • demonstrate excellent knowledge of food and beverage menus to guests
  • provide prompt, friendly and efficient service
  • personalise and engage with guests at every opportunity
  • maximise sales opportunities, upsell where appropriate
  • create an emotional engagement with guests, thus creating exceptional memories

Do you have? -

  • previous experience in a similar environment
  • strong interest and passion for food & beverage
  • excellent customer service skills; ability to anticipate guest needs and go the extra mile
  • immaculate personal presentation

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

  • 4 weeks holidays plus 8 bank holidays (which attract time off in lieu when worked)
  • meals on duty
  • uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
  • complimentary accommodation at other Langham Hotels
  • discounted accommodation at The Langham, London
  • discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
  • a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
  • pension plan
  • life insurance
  • eye test vouchers
  • cycle to work scheme
  • season travelcard loan
  • colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
  • learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
  • two staff parties per year and a number of colleague social and community events 

The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.


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