Assistant Conference & Banqueting Manager

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Working with us provides great benefits, including:

  • Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
  • 50% off Food & Beverage at all our Hotels & F&B Venues
  • Spa Discounts at our venues with a Spa
  • Retail, Cinema & Leisure Discounts
  • Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
  • Monthly ‘Star of the Month’ Awards
  • Long-service Awards, that start after 1 year of service
  • ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
  • Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
  • Pension Scheme
  • Other incentive programmes that run throughout the year

About the role…

You’ll work with the management team to ensure the Conference & Banqueting operations run smoothly and that customers are satisfied with the quality of their event, the facilities, and all service they receive. You’ll be a great leader, effectively developing and managing your team and be polite, courteous and professional.

You’ll work closely with your manager, your team and other departments to ensure every aspect of the conference/event/banquet is delivered as per requirements and expectations. Under your leadership, the team will provide a memorable and efficient service at all times and maintain exceptional standards.

Types of events you will be running will range from small family gatherings to large weddings, parties or exhibitions.

About you…

We're looking for someone with exceptional customer service & communication skills who has experience at a similar level in Conference & Events Operations. Someone who has the ability to take the function sheet listing the clients agreed specification, and deliver a memorable experience, no matter how big or small the event may be. You will need good leadership skills to motivate and lead your team, the confidence to liaise with other departments to ensure the client's needs are met, the ability to think on your feet to meet any last minute requests or changes, and a can-do attitude. Flexibility is important as this role will likely include weekends, early starts, and late finishes. 

About us…

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

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