Business Administrator Apprenticeship
Job Description:
-Answering telephone and email queries
-Processing new starters, including requesting references, ID documents and processing DBS applications
-Producing contracts
-Filing, scanning and archiving and any other basic administration duties
-Supporting and delivering excellent customer service
-Input service user care plans on Roster
-Update Roster including journal notes, review dates and other tasks as required
-Conduct quality assurance surveys for both employees and service users
-Feedback to service users, employees and management on findings from quality assurance surveys
-Work along the Compliance department to improve the quality of the service Dale Care offers
-Work along the Compliance department to ensure compliance to CQC and Governing Councils
-Support the organisation with compliance to CQC, Commissioner, ISO and CHAS
-Any other duties in line with the job role
Minimum wage for age is paid
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