Business Administrator Apprenticeship

Job Description:

-Answering telephone and email queries

-Processing new starters, including requesting references, ID documents and processing DBS applications

-Producing contracts

-Filing, scanning and archiving and any other basic administration duties

-Supporting and delivering excellent customer service

-Input service user care plans on Roster

-Update Roster including journal notes, review dates and other tasks as required

-Conduct quality assurance surveys for both employees and service users

-Feedback to service users, employees and management on findings from quality assurance surveys

-Work along the Compliance department to improve the quality of the service Dale Care offers

-Work along the Compliance department to ensure compliance to CQC and Governing Councils

-Support the organisation with compliance to CQC, Commissioner, ISO and CHAS

-Any other duties in line with the job role

Minimum wage for age is paid

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