Administration Apprentice

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Sodexo at Caxton House have an opportunity for an administration apprentice to join their team, gain the skills, knowledge and experience required alongside working to gain a Level 3 Business Administration Qualification.

Number of Positions Available

1

About Employer

Sodexo develops, manages and delivers a diverse range of services, designed to improve the quality of life for their clients and customers.

Detailed Job Description

Sodexo develops, manages and delivers a diverse range of services, designed to improve the quality of life for their clients and customers.
Sodexo at Caxton House have an opportunity for an administration apprentice to join their team, gain the skills, knowledge and experience required alongside working to gain a Level 3 Business Administration Qualification. The aim of this role is to provide administrative support in delivering business objectives as defined by the relevant teams across DWP and wider segment.
This role will own objectives as agreed in regular planning sessions – ownership defined as being responsible for the delivery of an objective, using the expertise of the wider team to provide content.
Duties will include:
• Manage projects and initiatives providing operational services to customers and clients across all aspects of the facilities management life-cycle.
• Exposure to and delivery of operational services in diverse customer facing environments.
• Context and main issues – Describe the most difficult types of problems the jobholder has to face (internal or external to Sodexo) and/or the regulations, guidelines, practices that are to be adhered to.
• Proactive, accurate and timely delivery of tasks and projects
• Positive feedback from team and other key stakeholders
• Build positive, constructive and appropriate relationships
• Demonstrate ability to effectively manage queries
• Compliance with company policy and procedures
• Organised approach to own work load
• Manages ad hoc items and projects well
• A proactive can-do attitude and resilience and motivation to succeed
• Main assignments – Indicate the main activities / duties to be conducted in the job.
• Work with business and client stakeholders to ensure timely and detailed updates to actions, plans and objectives
• Produce management information relating to the progress of business objectives and business plans
• Compose, edit and type letters, mails, reports and other documents along with general administration support.
• Maintain strict confidentiality on work undertaken
• Work on selected projects as and when required.
• Communicate with all clients, visitors, and company personnel in a professional and polite manner
• Support with co-ordination of third party relationships as required.
• Undertake other tasks as requested

Skills Required

Competent with Microsoft Office tools (Outlook, Word, Excel, PowerPoint etc.)
Understanding of operational facilities management
Ability to manage own time, and deliver objectives under direction
Planning and organisational skills
Demonstrate high level of communication skills
Flexible approach
Relationship building
Educated to ‘A’ level standard and must possess O Level/ GCSE Maths and English Language.
Excellent typing skills. Intermediate knowledge of the following packages: MS Office; (Word, Power Point, Excel and Visio)
Excellent communication skills and proven ability to articulate self verbally and in writing, including taking and compilation of meeting minutes and actions.
Demonstrates initiative and anticipates needs
Self-starter and self-motivated with ability to prioritise and schedule work under conflicting pressures
Able to demonstrate a high degree of discretion, tact and confidentiality
Ability to work under pressure
Ability to work unsupervised
Ability to multi-task
Organised and methodical
A can-do attitude and a sense of humour, calm and balance

Personal Qualities

Accuracy and quality work
Agile, flexible and responsive support
Customer focussed
Maintains strict confidentiality

Qualifications Required

English and Maths Grade C/4 or above preferable.
Maths and English will be assessed as part of the interview process.

Future Prospects

Potential to apply for another role within the team and wider Sodexo business

Training to be Provided

Business Administrator apprenticeship Level 3
Maths and English if required

Expected Duration

12 Months

Working Week

Monday to Friday - 40 hours