Head Porter

About us

Kimpton Fitzroy London are looking for a Head Porter to join their luxury hotel in Central London!

You will earn £14.00 per hour.

As our Head Porter you will:

  • Offer assistance at the Concierge desk when busy
  • Manage the lobby presence/positioning
  • Manage the luggage departure and arrival rooms
  • Control porter breaks to maximise lobby presence
  • Assist with luggage delivery and storage when busy

As well as having excellent communication skills and a positive and friendly personality, our Head Porter will also need:

  • Previous front office experience in a hotel environment.
  • Hold a clean UK Driving Licence.
  • Great knowledge of the local area in order to make recommendations.

What we offer

What’s in it for you as our Head Porter:

We are part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 17 brands worldwide - which means global opportunities! Our Head Porter enjoys a range of benefits including:

  • £14.00 per hour (£29,120 full time salary) and great IHG perks!
  • No zero-hour contracts! Part and full-time roles available
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • We provide generous company sick pay and life insurance
  • Amazing discounts for our hotels and restaurants around the world
  • Discounts from over 15,000 stores – all the way from retail to cinema
  • Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

But above all you will have space to:

Be Yourself! We support you to be the best version of yourself within your professional and personal life. You will be able to participate in monthly well-being activities, talk to our Mental Health First Aiders and access our confidential colleague support line.

Lead Yourself! Empowerment is key and we want to see you thrive. We want you to lead your career and we will provide you the tools and knowledge to help you get there. Whether you want to become a Mental Health First Aiders, gain Leadership Skills, become a Departmental Trainer or the next General Manager.

Make it Count! Every small or big milestone will be rewarded and celebrated as a memorable experience. Because what you do matters. You matter!

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask? We have been named ‘The plushest pet-friendly hotel’, because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you!

You are always welcome here!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.


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