Porter

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The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.

Day Porter - What's in it for you?

  • £20,800 annual salary
  • Annual service charge (non-contractual)
  • Meals included on duty
  • Staff accommodation available
  • Employee recognition awards
  • Cashback healthcare cover after probation
  • Continued career development with recognised training providers
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all food and beverage
  • Discount on spa treatment and products
  • Refer a friend incentive
  • Team social events, seasonal gifts and much more…

Day Porter - About you 

  • Experience in high standards of face to face customer service
  • Confidence, enthusiasm and passion for your work and communication with colleagues
  • A keen eye for detail, organisational skills and a flexible attitude

Responsibilities of the Day Porter

  • Greeting hotel and restaurant guests with confidence and providing 4 star service, creating a memorable impression
  • Be passionate and confident in conversing with all guests to establish a courteous, helpful and friendly attitude at all times
  • Ensure luggage is safely transported to guest rooms, providing a timely service
  • Acknowledge guests in a friendly and professional manner taking ownership of any requests they may have
  • Be part of the team by assisting reception and other departments when required
  • Keeping a professional eye on the public areas to ensure they are clean and tidy
  • To be intuitive and promote all services offered in the hotel, showing pride and passion for what your colleagues do
  • To take ownership working alone and as part of a team in a busy yet flexible department

If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.


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