Workplace Facilities Coordinator - 12 Month FTC

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries to deliver true hospitality for good. Our diverse portfolio of differentiated brands is well known and loved by millions of consumers around the world.

We genuinely care for our entire IHG Hotels & Resorts family. All our colleagues are valued, and their wellbeing matters to us. We provide the support our colleagues need to succeed and recognise them for their hard work. Our diverse global community values different perspectives and cultures.

Your day to day

This role is a 12-month fixed term contract. 

As a Workplace Coordinator you will be responsible for a variety of administrative duties supporting the corporate workplace team and work alongside our Front of House Reception team. 

Essential Duties and Responsibilities – (Key Activities of the role): 

• Responsible for the efficient handling of incoming mail and parcels to the office.
• Act as Fire Marshall and to be aware of the procedures in the event of a fire alarm.
• Complete workstation audits and maternity risk assessments. Maintain the audit database.
• Provide full administrative support to the corporate workplace team.
• Ordering of stationary and topping up the franking machine credit.
• Booking couriers and deliveries to and from the office on request.
• Assisting with the administration and handling of keys for company cars.
• Collating reports on IHG overseas visitors for HMRC.
• Internal event support where needed, including event set up.
• Undertake ad-hoc administrative projects and have some flexibility with working hours.
• Collate and submit cross charges to corporate departments.
• Auditing and replenishing stock of first aid boxes.
• Cover for Front of house reception if needed.
• Undertake ad-hoc administrative projects and have some flexibility with working hours.
• Maximum flexibility required to meet evolving business needs.

What we need from you

Critical Expertise & Experience:

• Experience working in a similar role within a large international company
• High level of customer service skills
• Strong organisational skills
• Ability to interact at all levels
• Good verbal and written communication
• Attention to detail
• Patience, tolerant, friendly, and approachable
• Reliable timekeeper
• Discreet
• Adaptability to meet evolving business needs
• “Can do” attitude with strong team working skills
• Demonstrate the core IHG values
• Passionate about what we do
• Deliver great service

Technical Skills & Knowledge:

• Good working knowledge of Microsoft Word, Excel and Powerpoint. Initiative and ability to work independently and a team.

What we offer you

At IHG we give our colleagues greater flexibility and balance – working in a hybrid way, blending remote and office working. Although we thrive on collaborating in person, we expect that you’re likely to spend time working remotely. Every role is different, and colleagues work with their team and their leader to determine how and when they collaborate in person. We like to believe we offer a unique culture where you have room to be yourself.

Alongside our great working environment, we’ll offer you a strong industry competitive package, including healthcare and incredible worldwide hotel discounts.

As an equal opportunity employer, IHG is committed to providing a working culture that values diversity equity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.

Closing date for applications: 27/07/2022

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