Conference and Events Manager 12 Months Maternity Cover

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About us

voco St. David’s Cardiff are looking for a Conference & Banqueting Operations Manager to join our team as a 12 month maternity cover

Set on Cardiff Bay's waterfront, voco St David's Cardiff makes a bold statement, with its glass-fronted façade, private balconies, floor-to-ceiling windows, and coastal setting. The Admiral at voco St David’s Cardiff is our eclectic restaurant and bar. Our bold flavours draw inspiration from world food cultures and blend perfectly with the best seasonal produce Wales has to offer. The Spa @ St David’s, located in the hotel, offers just the place to unwind and has been voted one of the best spas in the UK. voco St David's Cardiff is a wonderful setting for meetings, conferences, wedding, and celebrations alike.

Our Conference & Banqueting Operations Managers, Supports the Head of Food & Beverage with the effective and efficient running of the hotel conference and banqueting teams, with direct responsibility for up to four divisions within the department ensuring financial targets are achieved whilst maintaining the highest of standards to ensure guest expectation is consistently exceeded.

Conference & Banqueting Operation's Manager’s communicates both internally within the Conference & Banqueting Team and externally, both with the wider hotel team and immediate locale to ensure the guest experience is personalised and always exceeds expectation.

Working as a Conference & Banqueting Operations Manager you will ensure all team members are trained and manage the shift you are working, and the outlets assigned you will work a variety of shifts, including Days, Evening & Night Shifts, over Weekdays & Weekends including Bank Holidays.

So, what’s in for you:

As we are part of the IHG Hotels and Resorts family, a FTSE 100 Company, market leader in delivering True Hospitality for Good around the world, we can offer you a market leading package:

  • up to £30,000 per annum Plus Great IHG perks including Overtime available where business needs require
  • 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 
  • Worldwide employee and friends & family hotel room rates
  • Discounts on retail and various activities through our benefit portal
  • Employee assistance programme 24/7
  • Recognition programmes
  • Opportunities for career progression and to transfer around the world
  • Meals whilst on duty
  • Opportunities to get involved in our charitable and community activities
  • Most importantly, we’ll help you grow, and develop you as an individual

What we need from you

Our people help to make the biggest difference – we strive for perfection in everything we do for our guests, always focussing on what is important to them and always looking to improve. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

To succeed as our Conference & Banqueting Operations Manager, you will need:

  • Conference & Banqueting duty management and team leadership experience for 2+ years in a property of similar size & standard.
  • Can perform a variety of activities as needed across all Conference & Banqueting departments, as a minimum; supervise a large scale meeting, wedding or social event and host and supervise a service across all meal periods
  • Expected to have completed Food Safety Level 2 and completion of other appropriate and relevant courses
  • Knowledge of appropriate F&B systems to support operational processes table reservation and management system, Micros Simphony (or relevant POS) and Quinyx
  • Demonstrates a thirst for knowledge with an understanding on critical issues and potential technology and trends in hotel food and beverage
  • Can talk through activities that would be required on a food and beverage marketing calendar and recognizes how to impact different booking channels

Do you have what it takes to be our Conference & Banqueting Operations Manager? We’d love to hear from you.

Please click ‘apply’ now!?

You must meet the legal requirements to work in the UK.


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