Manager - Full Time Position - Cape Hill, Birmingham

Manager at Panku - Full Time Position

As a Manager you will:

  •  Be responsible for running your division, and in some instances a whole shift in the absence of a salaried manager.
  • Manage stock ordering to ensure your team will be able to hit production targets, and ensuring wastage targets are also hit
  • Lead consistent standards and analyse profit performance.
  • Be obsessed about standards and hospitality, then leading and challenging team members to achieve the highest levels of service.
  • Ensure the budget is hit through managing labour cost, food cost and gross sales to ensure profit is achieved in your counter
  • Create an engaged team through a culture of team work and support.
  • Maintain High standards of cleanliness and organisation

To become our Manager you :

  • Will know and understand what it means to deliver amazing customer service and will thrive on the challenge of always exceeding customer expectations.
  • Will be expected to achieve a level of service through the constant monitoring of our established brand standards
  • Will work closely with Kiosk Manager on assessing teammates’ skills and knowledge gaps to help build and sustain a high performing team
  • Will Train teammates in a supportive and motivating manner ensuring that successful performance is reinforced and constructive feedback is provided
  • Drive systems and standards of new program concepts through coaching, role modelling and spot-checking
  • Support the teams in opening and closing locations on assigned days and provide leadership during the hours of operations & be flexible to support other counters when required
  • Promote a safe and healthy working environment by being a 'safety-minded leader' who leads by example in reporting any food and safety issues and deficiencies in the sites.
  • Support and cover an emergency shift when necessary
  • Performs miscellaneous job-related duties as assigned
  • Should be highly attentive to detail and be capable of delivering consistent standards.
  • Should have a warm, personable nature and a can do attitude.
  • Must have experience in a similar environment with the knowledge and confidence to deliver.
  • Will be a strong team player willing to lend a hand wherever needed.
  • If you are truly passionate about a career and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then this is the place for you.

If this is you? APPLY NOW we want you!

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