Residential Centre Manager

Residential Centre Manager

FSC Blencathra, Keswick, Cumbria

Up to £36,864 per annum plus benefits

Permanent

37.5 hours per week

Do you have a passion for the outdoors? Do you want to have overall responsibility for one of our Residential Centres and lead your own team to engage with our visitors about our environment? To manage and motivate a team of diverse individuals with a variety of different skill sets and roles to achieve high standards and efficiencies in order to receive great customer feedback?

Field Studies Council (FSC) is an environmental education charity providing informative and enjoyable opportunities for people of all ages and abilities to discover, explore, and understand the environment.

We now have a fantastic opportunity for a Residential Centre Manager to provide the day-to-day management of our Blencathra Field Centre near Cumbria.

The role

Our Centre Managers provide a key operational and leadership role, working closely with the Head of Education and Operations to ensure the efficient and effective running of the site, and ensuring that all activities are in line with the FSC 2025 vision.

What will you be doing?

Based at Blencathra Field Centre you will be part of a team that is committed to providing outstanding environmental education learning experiences for young people, schools, colleges as well as enthusiasts and professionals. You will develop and lead a diverse team that includes education, administration, hospitality, and infrastructure. You will be supported by a wider team to help you deliver our charitable aims of providing first-hand experience in the outdoors.

As the Centre Manager you will be responsible for making sure that all your teams perform to their highest potential. You will work with the Head of Education and Operations to ensure effective systems are managed that include budgeting, health and safety, delivery standards, but always with a focus on customer service and providing outstanding experiences.

Who are we looking for?

We are looking for an individual that is able to motivate and manage diverse teams. Your previous experience will be able to demonstrate how you have built and supported individuals and teams through a period of change that has included recruiting, building and nurturing. You will be leading an exciting period of development following Covid 19.

You may already have experience of managing a residential centre or an education provision, however the right attitude commitment is equally valued.

About you

We are looking for proven ability of managing a key function such as Education, Site Management, Hospitality & Catering or Sales along with experience of working in an education environment and / or similar residential centre. You will be a strong people manager who can demonstrate effective leadership skills and have experience of leading customer focused service delivery.

An ILM 5/HNC/HND/NVQ Level 4 or Degree (or equivalent) in a relevant subject is essential and you are required to hold a full UK Driving Licence for use in the UK.

The location

Blencathra Centre is part of the Field Studies Council, an environmental education charity providing outdoor learning opportunities for all ages. Blencathra welcomes over 9,000 visitors each year from schools, colleges, universities, and other organisations. The centre enjoys a magnificent setting on Blencathra with unrivalled views of the Lake District and has access to excellent field sites enabling us to provide inspiring courses on all aspects of the natural world.

Our visitors come from all over the UK, and for many it is their first trip to the Lake District World Heritage Site. During their courses, students encounter our approach to ‘green tourism’. It is a unique experience, enriched through an awareness of the special relationship between people and the environment.

What we offer in return

FSC offers a number of great benefits to reward and support you while you work for us:

• Holidays - 28 days excluding bank holidays (increases with length of service - up to 2 extra days)
• Pension
• Sick Pay
• 24hr Counselling Helpline Service
• Life Assurance
• Health Cash Plan
• Training & Development
• Happy to talk flexible working!

If you have any queries regarding this vacancy, please contact Nick Lapthorn on 07843 182602. We look forward to receiving your application in due course.

The closing date for receipt of your completed application is 12 midnight on 31 August 2022.

Interviews are scheduled to take place at FSC Blencathra on 14 September 2022.

Shortlisted applicants will be contacted by telephone and/or email.