Meetings & Events Coordinator

About us

voco Grand Central & Kimpton Blythswood Square are looking for a Meeting & Events Coordinator to join our growing onsite Commercial team

Salary up to £25,500.00 per annum – (40 hour, per week contract)

Working Hours Between:  09:00am -17:30pm

We are looking for a Meeting & Events Coordinator. with a focus on Groups, Meetings and Events who will report to our Head of Reservations, Groups, Meeting & Events.

As a Meetings & Events Coordinator, you will assist the Events & Reservations office to convert and maximise hotel and event enquiries and bookings to maximise revenue.

You will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets.

YOUR CORE PURPOSE WILL BE:

• Liaise: with clients to ensure that accurate details for each event & reservation are obtained
• Standards: To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings.
• Establishing: client requirements and identifying how the hotel can facilitate their needs
• Correspondence: Responding to all M&E enquiries in-line with company standard and ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible
• Data: Accurately inputting all enquiries into Sales and Catering system, and Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, providing updates as required.

So, what are we looking for I hear you ask? Given the nature of this role it’s important that you have some Meeting & Events sales experience whether you have previously worked in Hotels or destination venues or have worked in a Events Sales Administration role, this may be the role for you.

• Previous Groups, Meeting and Events experience in a Hotel or Sales role 
• Passionate about providing excellent client experiences and engaging with clients 
• Confident in proactively preventing problems from occurring and ability to handle service recovery as a result of any complaints 
• Someone who loves working in a fast-paced and motivating team...and wants the next exciting step in their career!

Ultimately, your insight, commitment and pride in your work will make you an integral part of the voco & Kimpton family.

What we offer

What do you get as a Meetings & Events Coordinator (just in case you need more persuading)?

Not bragging but we are part of the IHG hotels and Resort family, FTSE 100 Company, market leader in delivering True Hospitality for Good around the world

• Up to £25,500.00 per annum basic pay, & Up to 10% Annual Bonus
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) (Increases annually)
• Worldwide employee and friends & family hotel room rates
• Discounts on retail and various activities through our benefit portal
• Employee assistance programme 24/7
• Recognition programmes
• Opportunities for career progression and to transfer around the world
• Meals whilst on duty
• Opportunities to get involved in our charitable and community activities
• Most importantly, we’ll help you grow, and develop you as an individual

The Hotel:

When you work at Kimpton Blythswood Square, you become part of a special history that’s been building for almost two centuries and continues to unfold in style. A landmark hotel in Scotland’s most vibrant city, Glasgow’s Kimpton Blythswood Square Hotel is celebrated for its gorgeous Georgian architecture, superior service (everyone here is nice), well-loved spa, unique event venues, and indulgent afternoon tea.

Relive the golden age of travel at voco® Grand Central - Glasgow, an enduring monument to Victorian glamour in an unbeatable central location, attached to Glasgow Central Station, a city landmark since the 19th-century heyday of the railways.

High ceilings, chandeliers and wood panelling embody the elegance that makes our hotel special. Our magnificent, marble-clad Champagne Central bar open all day for sharing menus and afternoon tea, while Tempus Restaurant offers the best of Scottish cuisine. The Grand Ballroom is a charming spot for memorable celebrations, and 10 flexible meeting rooms take care of your business events.

If you feel you are the right candidate for the role as our Meetings & Events Coordinator, then please click ‘apply’ now! 

 We’d love to hear from you! 

You must meet the legal requirements to work in the UK.