Assistant Restaurant Manager

Working with us provides great benefits, including:

  • Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
  • 50% off Food & Beverage at all our Hotels & F&B Venues
  • Spa Discounts at our venues with a Spa
  • Retail, Cinema & Leisure Discounts
  • Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
  • Monthly ‘Star of the Month’ Awards
  • Long-service Awards, that start after 1 year of service
  • ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
  • Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
  • Pension Scheme
  • Other incentive programmes that run throughout the year

About the role…

You’ll be responsible for ensuring the restaurant runs efficiently and that customers are satisfied with the quality of food and the service they receive. You’ll be a great leader, effectively developing and managing the team and be polite, courteous and professional.  Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality.

You will be contribute to the business performance of the restaurant/s within the venue, and support in marketing activities, such as promotional events and discount schemes. You'll prepare reports at the end of each shift / week to ensure cost controls are in place and on track. In the absence of the Restaurant manager you will have overall responsibility for the department, work to the highest of quality control, hygiene and health and safety standards, and ensure that all internal and external audits are meeting the required benchmark.

You will have had previous experience in a similar role in a restaurant or similar with excellent Food & Beverage knowledge, good financial awareness with an understanding of revenue streams and cost control. 

  • Excellent leadership skills with experience of developing and leading a team. Enthusiastic and passionate for the industry. 
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise, tracking and reviewing feedback to implement long term customer satisfaction solutions
  • Strong communication skills through a variety of means
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
  • High attention to detail and accuracy – great at managing one’s own time and the time of the team
  • Ability to stay calm and work under pressure

 


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