Waiter / Waitress in Palm Court Restaurant

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The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Waiter/ Waitress (40 hours per week) in our Palm Court lounge. The dazzling Palm Court is famed as the place where the tradition of afternoon tea was born over 150 years ago. In this role, we are looking for a true hospitality professional, with the flair to deliver service at the highest level.

We are paying £10.30 per hour + Service Charge on top of that!

As a Waiter/Waitress your main role will be to:

  • welcome guests in a friendly and engaging manner
  • demonstrate excellent knowledge of food and beverage menus to guests
  • provide prompt, friendly and efficient service
  • personalise and engage with guests at every opportunity
  • maximise sales opportunities, upsell where appropriate
  • create an emotional engagement with guests, thus creating exceptional memories
  • be responsible for ensuring bills are dealt with accurately
  • maximise service delivery opportunities

Do you have? -

  • flair, passion and a conscientious attitude
  • confidence, professionalism and engaging personality
  • ability to think outside of the box to surprise and delight our guests
  • excellent attention to detail
  • clear conversational English language, knowledge of foreign languages is beneficial

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

  • 4 weeks holidays plus 8 bank holidays (which attract time off in lieu when worked)
  • meals on duty in our own Staff Restaurant
  • Recommend a Friend Bonus of £750
  • uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
  • complimentary accommodation at other Langham Hotels
  • discounted accommodation at The Langham, London
  • discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
  • a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
  • pension plan
  • life insurance
  • eye test vouchers
  • cycle to work scheme
  • season travelcard loan
  • colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
  • learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
  • two staff parties per year and a number of colleague social and community events 

The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.

Would you like to be a Waiter in such an iconic hotel? Then go ahead, apply!


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