General Manager

We are looking for General Managers in Hertfordshire! 

Big Smoke are a modern brewery, distillery and pub group passionate about good beer, seasonal food and friendly service. We pride ourselves on delivering an eclectic range of independent beer, freshly prepared food and a welcoming atmosphere; designed for everyone.

Our dynamic and passionate company is made up of a diverse community of individuals who we are dedicated to training and developing, helping our teams to learn and grow, to become the future leaders of our business.


We're looking for someone with: 

· A real passion for modern food and drink trends and amazing customer service 

· Strong knowledge of cellar management, draught beer ranging and cask beer care 

· An entrepreneurial spirit, the ability to think on their feet, and a willingness to learn new things 

· Great skills in leading and motivating staff and supporting teams in achieving excellence 

· Excellent knowledge of stock and cash control 

· High standards of customer service 

· Pride in your pub - lighting, music, atmosphere, ambience! 

· Reliability, accountability and responsibility 

· Significant, demonstrable hospitality experience (e.g. pub/restaurant/hotel) 

· Knowledge of health and safety, food hygiene and licensing legislation 


What We Offer:

· Competitive wage and TRONC 

· Industry-recognised training opportunities and courses 

· 28 days holiday per year 

· Invite to Big Smoke's Big Day Out - our annual staff party in September! 

· 20% discounts at sister sites and online 

· Great work/life balance 

· Supplier visits 

· Beer and gin tasting at the brewery 

· The opportunity to grow with us as we grow as a company 

· *Our staff benefits package is currently being finalised and will be accessible to all staff very soon!*


If you enjoy looking after people, inspiring your teams and have an enthusiastic approach, we'd love to hear from you! 


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