Executive Administrator Assistant

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We are currently recruiting for an Executive Administration Assistant to join our Executive Head Office team.


This position is ideal for someone with experience or enthusiasm for the hospitality Industry, attention to detail and a confident communicator both verbally and in writing. 


With a desire to work as part of a proactive team, the ideal candidate will be personable and friendly, able to prioritise a busy workload and anticipate the demands of the department to provide effective administrative support.  You will be supporting the Executive team at Firmdale and discretion is paramount with this role.

The role:

  • General office support and administration including answering and directing phone calls and emails, expenses, timesheet submissions, organizing internal and external post and deliveries, welcoming visitors, co-ordinating and compiling reports, preparing agenda and minutes for meetings and holder of petty cash
  • Compilation of hotel, events and restaurant menus, ensuring these are up to date on the website and that they meet accessibility requirements
  • Assist with company travel as requested, including booking flights, transfers and preparing itineraries
  • Create, edit and keep up to date printed and digitally published collateral, internal communications, company presentations and marketing materials
  • Maintain image library, promotional materials inventory and prepare quarterly printing orders
  • Assisting Management with day to day tasks and coordinating projects and activities as requested


What you Need:

·       Proficient with Microsoft Office

  • Experience in the same or similar role
  • Knowledgeable of InDesign, Adobe Illustrator and Photoshop is desirable
  • Ability to work on your own initiative
  • Strong verbal and written communication skills


What we Offer:

  • Perkbox – A team member platform offering a huge variety of discounts and our reward and recognition program
  • Wage Stream  – An employee app to stream your wages before payday
  • Flexibility
  • Cycle to work Scheme
  • Uniform and Meals provided
  • Uniforms Dry Cleaned
  • Social Events, Wellbeing and Team Activities
  • Award winning training opportunities and Career Development
  • Firmdale Experience and Long Service vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)
  • And much more!


Why join Firmdale Hotels?

Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;


  • Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
  • Manager of the year - Laura Sharpe, Cateys 2018
  • Hotel of the year - Group - Cateys 2018



In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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