Reception Apprentice (accommodation included)
A fantastic opportunity has arisen at St James Backpackers for a keen apprentice receptionist to join their busy team, learn the trade and gain a Level 2 Hospitality Team Member - Reception Qualification.
Number of Positions Available
2
About Employer
Rated as one of the best hostels in London by the Telegraph, England's leading newspaper "This no-frills hostel feels more like a shared house, exuding a warm, community-based vibe in a convenient location. It’s a great place to stay for people looking to mingle with others"
Detailed Job Description
St James Backpackers has been rated as one of the best hostels in London by the Telegraph, England's leading newspaper "This no-frills hostel feels more like a shared house, exuding a warm, community-based vibe in a convenient location. It’s a great place to stay for people looking to mingle with others"
St James have an exciting opportunity for an apprentice to join their busy, but friendly team as an apprentice receptionist, learn the trade alongside working to gain a Level 2 Hospitality Team Member Qualification.
Duties will include:
- Greeting guests and dealing with their queries
- Checking in guests
- Taking payments
- processing bookings
- actively managing prices as demand changes intra-day
- banking days takings
- providing management with timely feedback
- making recommendations for hostel and reception improvement
- working with colleagues to ensure rooms are correctly prioritised for cleaning staff
- Checking and correcting any room/bed availability errors
Skills Required
Fluent in English
Able to use computers and Microsoft Excel and Word
Personal Qualities
be a “people person” i.e. comfortable dealing with people and capable of making our guests comfortable and happy too.
Qualifications Required
None required, however, Maths and English will be assessed as part of the interview process.
Future Prospects
Potential for full time contract
Other Information
Accomodation available in a staff dormitory (optional)
Training to be Provided
Hospitality Team Member apprenticeship Level 2
Maths and English if required
Expected Duration
12 Months
Working Week
38.5 Hours a week
Things to consider
3 or 4 shifts per week 7am-7pm or 7pm-7am