Operations Director Food & Beverage Venues

About the role…

As Operations Director, Food & Beverage Venues, you will lead a team of managers to consistently deliver fantastic experiences for our guests and employees across a portfolio of sites.  

Working closely with the owners and senior management team, you will drive multiple brands, impact service, and achieve ongoing commercial success. Passionate and successful with both F&B and wet led venues, you will lead our North East based teams at Jalou Newcastle, Jalou York, Spy Bar, Sohe, 97 & Social, Fiume and Riverbar.  There will also be opportunities to support specific sites and activities in our wider hospitality estate.

About you…

 

With experience of leading food and beverage brands, you will be goal orientated, competitive, analytical yet also people and service focused. You will want to create the very best interactions for our employees and guests. Additionally, you will have:

  • Leadership and influencing skills
  • Superb communication, presentation, and negotiation skills
  • Awareness of how to motivate others, including recognition and reward
  • Energy and enthusiasm
  • Financial acumen
  • Emotional intelligence and understanding
  • A focus on safety and compliance
  • An innovative approach and the ability to capitalise on opportunities
  • Resilience when facing setbacks
  • Strong attention to detail
  • The ability to monitor and drive guest experience and related performance metrics
  • The ability to analyse revenue volumes, sales generation and the performance of the team across the business  
  • As an ambassador for our Group and multiple brands, you will display professionalism and lead by example in everything you do 
  • A proven track record of leading managers and operations in food and beverage venues

About Us...

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.


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