Night Porter

About us

voco Grand Central Hotel has a great oppurtunity to join our growing Front Office Team as a Night Porter...

Relive the golden age of travel at voco® Grand Central - Glasgow, an enduring monument to Victorian glamour in an unbeatable central location, attached to Glasgow Central Station, a city landmark since the 19th-century heyday of the railways.

High ceilings, chandeliers and wood paneling embody the elegance that makes our hotel special. Our magnificent, marble-clad Champagne Central bar open all day for sharing menus and afternoon tea, while Tempus Restaurant offers the best of Scottish cuisine. The Grand Ballroom is a charming spot for memorable celebrations, and 10 flexible meeting rooms take care of your business events.

We are looking for someone to work a minimum of 35 hours per week, working a 4-on, 4-off pattern between the hours of 10pm to 8am and we are paying £11.00 per hour - every hour worked paid!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Night Porters receive some great benefits:

  • £11.00 per hour - every hour worked paid for!
  • Full time contract
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days?(Pro Rated)
  • Worldwide employee and friends & family hotel room rates
  • Discounts on retail and various activities through our benefit portal
  • Employee assistance programme 24/7
  • Recognition programmes
  • Opportunities for career progression and to transfer around the world
  • Meals whilst on duty
  • Opportunities to get involved in our charitable and community activities

About you

Our people help to make the biggest difference - If you enjoy variety and are at your best when being part of a team as well as being passionate about delivering excellent guest service through your high-quality front facing customer service work, this role is for you.

It’s important to remember your importance and reason for completing each job- Our guests! From the moment a guest arrives to check in, to the check in experience, helping with luggage, or dealing with guest queries. You’ll be called upon to complete a wide variety of tasks and jobs within our hotel and it’s extremely important that you remain flexible and versatile around these. This is a full guest facing role, where you play a vital part in delivering a fantastic guest experience and it’s important to remain friendly, approachable and the best version of you whenever you come in to contact with one of our guests.

To succeed as a Night Porter, you will need:

  • To be passionate about delivering great service and be guest focused
  • Previous experience in a Night Porter, Receptionist, Guest Relations or Concierge role
  • Experience using Opera a huge Plus – Full Training given
  • Experience with handling guests queries and complaints
  • To be willing to learn new things and work as part of a wide hotel team

Do you have what it takes? We’d love to hear from you.

Please click ‘apply’ now!?

You must meet the legal requirements to work in the UK.


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