Breakfast Supervisor

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role ...

You’ll be responsible for ensuring the Restaurant/s run efficiently during breakfast service and that customers are satisfied with the quality of food, drink and service they receive. You’ll be a great leader, effectively supporting and leading the team, be polite, courteous and professional.  Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality.

You'll supervise the front of house staff during breakfast service through to lunch service (where required), build and maintain relationships with guests, team members and senior management alike, follow stock and control procedures, and adhere to food safety and health and safety requirements. You will play a key part in training, motivating and inspiring our team whilst supporting the department in achieving the required service results through internal and external audit results.

About you ...

• Excellent leadership skills
• Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise and tracking and reviewing feedback to implement long term customer satisfaction solutions
• Strong communication skills through a variety of means
• Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
• High attention to detail and accuracy – great at managing one’s own time and the time of the team
• Ability to stay calm and work under pressure