Room Service Waiter/ Waitress

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Room Service Waiter/ess

One Aldwych is London's inspiring independent luxury hotel. Located in the heart of buzzing Covent Garden, this award-winning 5 star hotel offers the vibrant Lobby Bar, stylish gluten and dairy-free restaurant, Indigo at One Aldwych and a Hotel’s restaurant which showcases reimagined Charlie and the Chocolate Factory Afternoon Tea.

We have a fantastic opportunity for a customer service focused individual to join our team as a Waiter/ess.

You will have excellent interpersonal skills and will be a crucial part of the food & beverage team. A hard working and cheerful attitude is important, as well as a desire to learn. Previous experience in a similar role is essential.

Your duties will include:

  • Ensuring all LQA standards are met
  • Have complete knowledge of the menu and wine list
  • Ensure highest standards of customer care at all time, providing a friendly, courteous and professional service at all time

To be successfully you will have:

  • Previous experience as a Restaurant or Room Service Waiter/ess
  • Knowledge of Wines and Food
  • The ability to work calm and well under pressure
  • A good approach to teamwork and ability to manage busy periods
  • Excellent customer service skills
  • Superb attention to detail
  • Excellent grooming
  • The right to work in the United Kingdom

We will offer you:

  • A very competitive salary
  • Season ticket loan
  • Meals on duty
  • Uniform and uniform care
  • Performance review and personal development plan
  • Internal transfer & promotion opportunities
  • 28 days holiday per annum, increasing 1 day annually up to 4 years
  • Yearly hotel stay with dinner in the outlet of your choice
  • Support in the development of your career

People are our greatest asset and we are always on the lookout for motivated and professional individuals. We place a great deal of importance on assembling the best possible team of people at all levels and then providing the right training and opportunities to allow people to develop to their full potential.


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