Food and Beverage Apprentice

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The Star Inn have an exciting opportunity for an apprentice to join their front of house team, learn the trade and work towards gaining a Level 2 Hospitality Team Member Qualification.

Number of Positions Available

1

About Employer

The Star pub in Newton Abbot prides themselves on delivering the best hospitality in a friendly environment.
They are committed to welcoming customers old and new with the upmost professionalism and great customer service.

Detailed Job Description

The Star pub in Newton Abbot pride themselves on delivering the best hospitality in a friendly environment. They are committed to welcoming customers old and new with the utmost professionalism and great customer service.
The Star Inn are looking to recruit an apprentice who will undertake a 12 month training program to gain a Level 2 Hospitality Team Member Qualification, the apprentice will develop their skills and knowledge of the industry and learn how to perform in a hospitality environment.
The Star Inn are dedicated to providing a bright future for all of their employees.
Duties to include:
Assist in creating a warm and welcoming environment for our customers
 Ensure that customers are seated and provided with menus promptly
 Ensure that all customer requests and queries are responded to promptly and effectively and an exceptional service is delivered to customers at all times
 Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions our customers may have
 Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
 Ensure an efficient and safe delivery of all food and beverage orders in line with customer expectations ensuring an exceptional level of service is maintained at all times
 Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
 Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
 Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
 Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
 Prepare all back of house service points with regard to expected numbers for lunch or dinner requirements as necessary.

Skills Required

Some previous experience of working with the general public is an advantage.
Able to work as part of a team
Able to take instructions

Personal Qualities

Friendly
Enthusiastic
Reliable

Qualifications Required

A grade C (or equivalent) or above in Maths and English is an advantage but not essential.
Maths and English will be assessed as part of the interview process.

Future Prospects

continuation of employment

Other Information

The hourly rate may vary to reflect age and experience

Training to be Provided

Hospitality Team Member apprenticeship Level 2
Maths and English if required

Expected Duration

12 Months

Working Week

35 Hours a week

Things to consider

Liverton is on the outskirts of Newton Abbot towards Bovey Tracey. How will you get too and from work
5 days per week to include weekends and evenings. 35 hours per week


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