Front of House Apprentice

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The Ring of Bells are looking for a keen Front of House apprentice to join their experienced team and learn the trade alongside working to gain a Level 2 Hospitality Team Member Qualification

Number of Positions Available

1

About Employer

Welcome to the Ring of Bells Inn, North Bovey, Dartmoor – a popular watering hole for locals and visitors alike, with good westcountry real ales, a specially-selected wine list and a menu that prides itself on locally sourced ingredients.

Detailed Job Description

The Ring of Bells Inn, North Bovey, Dartmoor is a popular watering hole for locals and visitors alike, with good westcountry real ales, a specially-selected wine list and a menu that prides itself on locally sourced ingredients.
They are currently recruiting for a Front of House Assistant to join the existing team to assist in serving wonderful dishes created and inspired by local and seasonal products. They are looking for a passionate person to join their friendly team who will also work towards gaining their Level 2 Hospitality Team Member Qualification.
The ideal candidate will work well in a close-knit team and be a proactive individual that is willing to learn and develop their current skills, as well as being dedicated to working in a professional and friendly team.
Duties to include:
Assist in creating a warm and welcoming environment for our customers
 Ensure that customers are seated and provided with menus promptly
 Ensure that all customer requests and queries are responded to promptly and effectively and an exceptional service is delivered to customers at all times
 Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions our customers may have
 Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
 Ensure an efficient and safe delivery of all food and beverage orders in line with customer expectations ensuring an exceptional level of service is maintained at all times
 Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely
manner
 Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
 Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
 Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
 Prepare all back of house service points with regard to expected numbers for lunch or dinner requirements as necessary

Skills Required

Able to work as part of a team in a busy environment.
Able to take instructions

Personal Qualities

Keen
Enthusiastic
Willing to learn
Reliable
Committed

Qualifications Required

Grades C or 4 in Maths and English is an advantage but not essential, Maths and English will be assessed as part of the interview process.

Future Prospects

Continuation of employment and possible progression to Level 3

Training to be Provided

Hospitality Team Member apprenticeship Level 2
Maths and English if required

Expected Duration

12 Months

Working Week

40 Hours a week

Things to consider

Are you able to travel to and from work, Newton Abbot is 30 mins, Bovey Tracey 15 mins, Exeter 40 Minutes. There are not any public transport options available. 5 days per week, inc weekends and evenings, under 18 years will be 40 hours