Level 3 Events Assistant Apprenticeship, Wakefield - Altered Management Ltd

A very diverse role which involves all aspects of working on and running an event, from meeting clients and discussing their needs, to table set up, liasing with the chefs and working out rotas, communicating through email, phone and in person. Ensuring the event runs smoothly, on time and guests are looked after, then ensuring it is tidied to standard.

Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting. The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference, feels welcomed and looked after.

Responsibilities

• Organising deliveries for events and stock
• General administrative duties
• Customer service
• Dealing with queries and liasign with the team to execute delivery
• Staffing
• Working with the team to support all events, including the planning and running