Restaurant Manager

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We are currently recruiting for a Restaurant Manager to join our busy and highly successful team at the Ham Yard Hotel. Your main responsibility as a Restaurant Manager will be to oversee the daily operation of the restaurant. You will be liaising between senior management and team members, to ensure that the highest level of customer service is being delivered and the expectations of our guests are consistently exceeded.

Main Duties:

• Oversee floor management of the restaurant

• Brief the team on daily specials and other important information overseeing delivering daily team briefings

• Ensure all guests are happy with regular check backs

• Deliver 10 minute training sessions to the team members on service standards and product knowledge

• Write detailed handover reports for the senior management team

• Compilation of the wine list and cocktail list in conjunction with the bar manager.

• Labour management and rotas

• Food safety and relevant health and safety implementation, supervision and training

• Forecasts, analysis and budgeting for your departments

• Compilation of food and beverage promotional Calendar

• Monitor sales and standards of upselling delivered

• Create departmental objectives and benchmark monthly objectives

• Overseeing cashing up procedures

• Complaint handling

Skills:

• Previous experience as a Restaurant Manager within a luxury hotel or luxury restaurant

• Superb attention to detail and driven by delivering exceptional standards

• Strong leadership and motivational skills which are capable of nurturing, developing and inspiring staff

• Previous experience in training and developing staff

• Excellent communication skills

• Excellent personal presentation

• Resilience and drive to get things right first time

• Previous knowledge of Micros is desirable

Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. This a managerial role which means that you will be expected to work the hours as required by the business. You will need to be flexible with the dates and times you are able to work.


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