Apprentice Facilities Services Operative - Wates

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Main Accountabilities:

Responsibilities include but are not limited to the below

  • Assist in managing the portfolio of facilities within their area of responsibility, to ensure they are aligned to the business unit operational processes and procedures, in line with the contractual obligations
  • Assisting with monitoring and effectively managing attendance, absence and Annual Leave (including joint co-ordination of annual leave across all sites) reporting to Management/HR as required
  • To assist in ensuring the teams have a clear understanding of the risk assessments process and inspection process for buildings (i.e. workplace assessment, fire, life, safety systems) in order to support the regional FM team
  • To establish, maintain and develop effective professional working relationships with clients, integrator, staff and other key stakeholders
  • Assist in ensuring that the budget is adhered to and all levels of expenditure are within the set portfolio targets
  • Assist in ensuring service delivery in line with SLAs and KPIs
  • Facilitate the visit of subcontractors as required
  • To assist the FM Team to maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drains
  • To notify the Facilities Manager of any repairs needed to damaged furniture, fixtures and fittings
  • To undertake off site training in accordance with the agreed Apprenticeship programme


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