Events Assistant Apprenticeship L3 - Garden Weddings Yorkshire Ltd

You will be an integral member of the team as you manage new enquiries & convert them into booked events.

At Garden Weddings, we are passionate aboutdelivering high quality Tipi Events. We aim to promote Value, Quality,Commitment and Fun with all with all of our builds.

Job Responsibilities:

Daily works include but are not limited to:

New Enquiries & Sales:

– Manage the enquiries email inbox

– Responding to clients brochure & quote requests in a timely & professional manner

– Follow up with clients through phone call backs & email

– Creating bespoke quotes based on information taken from enquiries

– Answering phone enquiries & taking details of event requirements

– Meeting with venues & create a solid relationship to ensure regular future business. Complete annual reviews with venue contacts & implement our SLA agreements,

bespoke to each venue

– Ensure office & processes run smoothly & effectively

Social Media:

– Responding to clients direct messages in a timely & professional manner

– Interact with client comments, reactions & shares when we have active promotional posts

– Contact clients with our brochure & quotes, when requested

Event Planning:

– Manage & guide clients through their wedding planning process. Provide knowledge & experience to assist clients with their planning process

– Prepare client files, keeping them organised & up to date.

– Follow the in depth client journey process, implementing all details are recorded

– Create floor plans & event summaries, bespoke to each clients event requirements

– Prepare relevant documents & perform weekly handovers to the operations teams

– Attend company showcase events to meet with clients & suppliers whilst representing the company

– General office duties and support for the wider team

– Work on improvements set out by management

Operations:

– Complete site visits of client venues & produce a detailed report/ site assessment

– Arrange & book any 3rd party facilities, as required

– Produce job specifications & load lists for the operations team

– Deliver/ collect company equipment & employees to/ from site productively & safely, when required

– Maintain & look after all company equipment to a high standard

– Enforce, abide by & teach all necessary health & safety rules whilst maintaining a safe & tidy workplace

– Complete on-site paperwork in line with company policies