Reservation Supervisor - London, UK

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We have an exciting opportunity for a Reservations Supervisor to join our highly successful team here at The Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent attention to detail, organisational and interpersonal skills.

We are looking for a Reservations Supervisor who is customer focused, demonstrates warmth and excellent communication. As a Reservations Supervisor, you will assist with managing and supervising the reservations team and will be responsible for supervising the day to day tasks that need to be completed. You will be confident in your knowledge of the hotel rooms and facilities, being at ease when recommending rates and packages to guests and external agents.

This role gives you the opportunity to learn and develop, with the potential to progress within the company. If progression isn’t your thing, that’s fine too, we would still be interested in finding out more about you. This is a fast paced role and will suit someone who likes working with ambitious, friendly and hardworking people in a down to earth setting. If you want to be noticed and recognised for your individual contribution then this is the company for you.

Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. To make your life working in hospitality easier, we are proud to offer permanent roles, working straight shifts, 5 days out of 7. No split shifts to worry about! The normal hours of work are 40 each week. You will need to be flexible with the dates and times you are able to work.


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