Hospitality Team Member - Waiter Apprenticeship - Soho House

Save
You need to sign in or
create an account to save a job.

As part of our Soho House team your role is to make sure that our members have an amazing experienceevery time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have funand make an impact.

Key Duties and Responsibilities:

  • Assist in creating a warm and welcoming environment for our guests
  • Ensure that guests are seated and provided with menus promptly
  • Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
  • Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
  • Take food and beverage orders and ensure that orders are communicated accurately, and drinks served correctly
  • Ensure an efficient and safe delivery of all food and beverage orders
  • Set up, clear and tables promptly after use to ensure that guests can be seated in a timely manner
  • Ensure the restaurant areas are clean and well always well-presented and assist with cleaning and housekeeping duties as required
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction and ensure that any guest complaints and comments are reported to management
  • Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures and training
  • Prepare all back of house service points regarding expected numbers for breakfast, lunch, or dinner requirements as necessary
  • Support the kitchen staff as and when required and in accordance with hygiene and safety regulations including washing up
  • Ensure that all front of house and guest areas are always well maintained

You should:

  • Love to have fun at work and enjoy working as a part of an energetic team
  • Ability to and like working in busy, fast-paced environments
  • Keen to learn while working, and have a passion for food and beverage
  • Hard working individuals who like a challenge and can think on their feet
  • Can-do attitude


You’ll get:

  • One of the most competitive salaries within the hospitality industry
  • Fantastic career growth and personal development opportunities, with an opportunity to travel
  • abroad with us
  • Meal on shift
  • Our food and drinks network, Cookhouse & House Tonic. which offers a monthly calendar of
  • interactive trainings, guest demonstrations from industry professionals, sourcing and tasting trips and our own in-house magazine
  • Subsidised gym memberships, pension and great discounts across our site

    Similar searches: Apprenticeships, England