Food and Beverage Supervisor

You need to sign in or
create an account to save a job.

Aim of the role:

As a member of the restaurant team at 11 Cadogan Gardens, you are the reason why our Guests keep coming back for more. Our Supervisors work part of a team to serve our Guests and create unforgettable experiences for them, exceeding expectations from breakfast right through to dinner, to ensure that every guest wants to return.


  • To assist the Restaurant Manager and her Assistant in keeping the morale of the Team up through social and educational events.
  • To take pride and be passionate in assisting the F&B Manager and his Assistant in the preparation and presentation of training programmes, briefings and SOP’s.
  • To assist with the Restaurant administration as allocated at twice monthly Management meetings.
  • To show confidence and welcome, sit and take food orders from guests in the Lounge or Restaurant.
  • To take ownership and ensure that the billing procedure is thorough, correct and signed at completion of each meal.
  • To collate information and feedback while attending all staff briefings before each service.
  • To show integrity and obtain feedback from guests and to use this to improve service and to pass on such to the Restaurant Manager and her Assistant.
  • Ownership and overall responsibility of the running of your area, private function or room service.
  • To be passionate about assisting in preparation, presentation and recording of trainings sessions.
  • To maintain good communication between Kitchen/Restaurant and other departments on a daily basis re specials, shortages and special dietary requirements. Embracing the behaviours of Teamwork and Flexibility.
  • To take ownership and ensure that the Restaurant and Room Service areas are maintained to a high standard of cleanliness.
  • To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Restaurant Manager or her Assistant.
  • To be confident that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager
  • To be fully conversant with every dish served in the Restaurant and to provide a confident explanation if requested.
  • To communicate with other Restaurant staff and departments in a respectful manner.
  • To make sure that Company Policy and the Vision Statement are followed and utilised at all times.
  • To be aware and confident of your product knowledge of all services offered in the Hotel.
  • To ensure that all guests’ wishes are met so far as is reasonably possible. Showing passion and pride for the hotel
  • To ensure that all tasks set are completed in the time allocated and to the standard set by the Company.
  • To take ownership and ensure that all dishes are transported to the Restaurant and that the station is clean and clear throughout the service.
  • To report all comments/complaints/problems to the F&B Manager, showing integrity and discretion.
  • To liaise with the F&B Manager to ensure and be confident that the preparations and mise en place are correct and to the standard set by the Company.
  • To be confident to use guests’ names at all times.
  • To ensure that service is discrete and efficient at all times using your integrity.
  • All staff should be confident in understanding and executing the company’s policies and procedures with respect to privacy, confidentiality and data protection.
  • To be fully aware of the Hotel’s fire safety procedures and Health & Safety regulations.

What we will offer you:

  • Service Charge
  • Free staff meals
  • Friends and Family rate at our Hotels
  • 25% discount on all Food & Beverage
  • And many more...

If you find the pace and buzz of service is exciting and can work under pressure, please get in touch, we'd love to hear form you! 

Similar searches: Hotels, London (Central)