Maintenance Team Leader

Salary £24,500-£26,500

We have a fantastic opportunity for a Maintenance Team Leader at Bodelwyddan Castle Hotel.  Maintenance is a very important part of our guests’ experience when staying at Warner. As a Maintenance Team Leader you are part of one great team, working within our facilities team. With a hotel to be proud of, you will play an integral part in providing a perfect customer journey for our guests.

Set within magnificent grounds, Bodelwyddan Castle Hotel is part of the Warner Hotels Group. This beautiful Grade II listed Victorian building near the North Wales Coast is found in the Castle limits and houses a modern 238 bedroom hotel, including a superb range of leisure facilities and numerous daily activities.

What will I be doing?

  • Working closely with the Head of Facilities and other Maintenance Team Leaders you will be in part responsible for the smooth running of the Maintenance team.
  • You will direct, lead and coach the team’s activities within Maintenance to ensure all areas of responsibilities are covered. 
  • By leading and working with a large diverse and multiskilled team, you will ensure all our guests receive a seamless customer journey from the moment they arrive.

What are we looking for?

  • A resolution focused leader with the confidence to deal with guest concerns, showing empathy and understanding continually looking to improvise with opportunities our guests provide
  • Ability to effectively lead, motivate and engage your team, even in times of high demand
  • Able to manage multiple priorities and adapt quickly to changing requirements
  • Willingness to challenge if standards aren’t meeting required levels
  • Be able to make decisions confidently
  • Ability to coach and develop team to improve performance
  • Able to create a rewarding environment that encourages high team engagement

What skills do I need?

  • Experience of leading a team in a Maintenance Department
  • You don’t need specific qualifications to complete minor works but previous experience in maintenance would be preferred.
  • Have the ability to create an environment where the team are able to grow and develop 
  • Effective communicator with the ability to clearly articulate ideas

The benefits of working with us

  • A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
  • 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
  • Potential live in available
  • Free use of gym and leisure facilities
  • Free or 60% discounted food onsite
  • Access to fantastic discounts and offers with many national brands and retailers
  • Access to use the company’s corporate box at the O2 for Music, Comedy, Sport, and Entertainment events

We are part of Bourne Leisure Ltd, as a business we are committed to creating an Inclusive and Diverse culture. We are driving Inclusion and Diversity across every strand of our business to ensure every team member feels included and part of something. If you require any further support or wish to enquire via email then you can contact the hotel direct on the email below:

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