Housekeeping Team Member - YHA Swanage

YHA Swanage Welcomes You to a Unique Place of Work!

YHA Swanage is a large, sea-facing Victorian villa, situated five minutes' walk from the award-winning beach of Swanage – the only Blue Flag beach along the entire Dorset Jurassic Coast. The hostel has been recently refurbished and is now better than ever. Our hilltop location gives the front facing rooms spectacular panoramic views of Swanage town and bay. Swanage town often holds music festivals, art weeks and the Swanage Carnival every year. The Jazz Festival (July), Folk Festival (September) and Blues Festivals (March and October) are extremely popular! 

Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Swanage, we believe in valuing our team members and ensuring they have access to great perks:

  • Competitive hourly rate: We offer a pay of £11.44 per hour - in line with National Living Wage. (this role is flexible, 15+ hours per week, seasonal contract)
  • Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.

The Role: Elevating the Guest Experience

As a Housekeeping Team Member, your role is central to ensuring every guest enjoys an exceptional stay. Your dedication to cleanliness and efficiency plays a pivotal role in creating a welcoming environment for all guests.

Your Responsibilities

  • Cleaning and preparing bedrooms between guest departures and arrivals, ensuring a fresh and inviting space for our visitors.
  • Maintaining the cleanliness of all shower and toilet areas to ensure a safe and comfortable stay.
  • Keeping the hostel reception and social areas clean and tidy, creating a welcoming atmosphere for everyone.
  • Efficiently and effectively undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel. Taking a proactive approach to review and maintain these standards.
  • Complying with YHA requirements for the use and storage of cleaning products, contributing to our commitment to sustainability.
  • Reporting any faults or damage to a member of the hostel management team, ensuring a safe and comfortable environment.
  • Sorting and distributing used and unused linen, playing a key role in our guests' comfort.

It's an advantage but not essential for our housekeeping team members to have prior experience in customer-facing roles. Desirable experience in hospitality or customer service is beneficial, and we appreciate the value of lived experiences just as much as skills and knowledge.

Good communication skills are a plus, and excellent time management is essential. Knowledge and understanding of YHA's core purpose and experience working in a team are beneficial.

It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.

Ready to Join Us?

If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.  If you require any assistance, our YHA Jobs website's contact page is available to support you or you can email us directly at jobopportunities@yha.org.uk

Discover YHA

To explore the YHA charity, our unique culture, rich heritage, and more, please visit our jobs website. Our primary strategic priority is to make YHA accessible for all, an integral part of our charitable mission. We actively seek to build a diverse team and extend a warm welcome to applicants from all backgrounds. o find out more about this you can visit the EDI section of our website:

Learn More About Us

To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title: Team Member

Keywords: Housekeeping Assistant, Housekeeper, Cleaner, Room Attendant


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