Food & Beverage Apprentice
As an F&B Associate ensure checks arepresented to all guests during service to secure full payment for all productsand services offered.
Duties andResponsibilities
As an F&B Associate ensure checks arepresented to all guests during service to secure full payment for all productsand services offered.
Understand how to efficiently process payments,count floats for accuracy and enforce cash handling procedures.
Record covers inMicros properly and accurately post products consumed.
Maintain an honest operation when posting productsand handling payments (cash, credit card, room charge, A&G charges).
Supports the teamwith up-selling features and be knowledgeable in your role
Respects colleagues and work closely with otherassociates to deliver memorable experiences
Activelyparticipate in associate briefings and team meetings.
Assist the manager to drive Heartbeat (guestsatisfaction) by providing consistent guest experiences.
Report positive andconstructive guest feedback to the manager.
Constantly critique quality levels of service andproduct consistency, provide suggestions to the manager.
You are a truepeople’s person, with passion to delight our guest with amazing service
A positiveattitude and ability to work well within a team
A commitmentto delivering high levels of service
A smart andprofessional appearance
A positive attitudeand a passion for hospitality
Previous experience as a waiter/waitress in a hotelor restaurant would be beneficial but not essential
What do weoffer:
OurWaiter/Waitress receive some excellent Company benefits:
A competitivesalary and service charge
Enhancedholiday allowance after 5 years service
Discountedhotel room rates across our hotels, for you and your friends and family
Training andcareer opportunities
Excellentemployee facilities including dedicated restaurant
A range ofAccor and Arora Hotels Benefits
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