Senior General Manager Independent Venue (OTE/FTE £58k)

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This is a unique opportunity for an Experienced Venue Manager in a business that values people and is growing. 

The Role is at our flagship venue close to Kings Cross & Euston Station, comprising of a friendly, warm & welcoming pub, serving top end gastro food, with private dining rooms, a cocktail bar, guest accommodation and outside seating. 

We are looking for an exceptional individual who can take responsibility and run an incredible venue and team with AUTONOMY to make your own decisions, supported by an experienced wider senior team.

We are:

An awarding winning group of independent venues in London. 

We are big on creating individual sites with unique experiences including our private dining spaces, cocktail bar, and stunning traditional pubs. 

We want our venues to be part of the community, we believe in local, and we believe in becoming ever more sustainable.

Everyone in our team is part of our success and we share this with progression, rewards, and the option to go on and have shares in your own venue.

You are:

PASSIONATE, CURIOUS & FANATICAL

We hope it goes without saying that everyone working in hospitality is hardworking, outgoing, punctual... all the obvious traits.

But for us we are looking for individuals who are PASSIONATE about our guest’s happiness and enjoyment; CURIOUS to always learn more and create something new; plus, FANATICAL about what we do, sustainable, British ingredients, recipes, and drinks.

We aren’t looking for someone to fit a mould, we want individuals bursting with character but who can also work in what is a brilliant team who always have each other’s backs.

When it comes to progressing and senior roles, we want role models and individuals who lead not manage. 

From founder to most recent recruit, we are all one team and involved in making the guest experience as close to perfect as possible.

What’s good:

• £45k basic, +£6k service, +£6k bonus

• 50% discount on food in work & for you plus 3 guests visit ‘off duty’.

• Generous & fair tronc scheme, 100% goes to team.

• Real career opportunities, with the ability to own shares or run own business.

• Open proactive training including wines, food & cocktails.

• A sustainably minded business with ethics

• Staff events & incentives

• £300 team referral bonus

• Well-being and support partnership with LT Charity

• Nest Pension scheme

Key responsibilities:

• Lead, motivate, and manage a large Front of house & kitchen team of 30+ individuals.

• Identify & nurture future leaders/managers and plan for succession.

• Taking ownership of venue recruitment

• Develop and execute strategies to achieve weekly sales targets of upwards of £45k

• Oversee inventory management, stock control, and procurement.

• Managing internal and external partners to ensure that the venue is clean and safe for

both our teams and guests.

• Maintain a customer-focused approach to ensure an outstanding guest experience

from start to finish, within the businesses ethos of sustainability, seasonality and

mutual respect.

• Address customer feedback and implement improvements.

And as you progress:

• Real autonomy to make decisions and be involved in creative process.

• Real progression and financial incentives as you progress.

• Bar to Boardroom is a reality.

• Staff share / ownership options.

• External training and recognised qualifications

Experience:

• Hospitality: 2 years Senior management experience


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