Service Desk Analyst

We're currently recruiting a dedicated Service Desk Analyst to help ensure the smooth running of the operations in Compass Group UK on a full time basis, contracted to 40 hours per week.

As a Service Desk Analyst, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Could you bring your spark to Compass Group UK? Here's what you need to know before applying:

Your key responsibilities will include:
  • Resolve issues in a timely and professional manner
  • Provide a consistent, professional face for the programme
  • Work with cross-functional teams to ensure issues are accurately identified and resolved
  • Identify and escalate any risks and issues where appropriate.
  • Record learnings, cross training, and knowledge share within the Our Time team to ensure legacy from development
  • Support communication with sites and sectors

Our ideal Service Desk Analyst will:
  • Experience & Qualifications
  • Experience of working with Infor or similar WFM application environment
  • Project Management
  • Technical knowledge of performance management systems and administration
  • Cross sector operational experience in a contract catering, or TUPE environment
  • Driven forcontinuous improvement
  • Strong communication abilities

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1801/344800/52528012/WJ

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

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