Monitoring Officer

Monitoring Officer - Kings College Hospital - London
£28,501 per annum, 37.5 hours per week


We're currently recruiting a dedicated Monitoring Officer to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week.

As a Monitoring Officer, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:
  • Auditing all areas to ensure that high quality service is provided.
  • Ensure the whole team are clean, tidy and wearing the correct maintained uniform.
  • Inspect, record, monitor and if required act to ensure that the high standards are maintained, (complying with Health & Safety and Infection Prevention reulations) and feedback to you manager.
  • Responsible for carrying out internal audits for cleanliness
  • Take lead of audit rectification program.
  • Ensure supervisory team are following up with frontline staff to sign off rectification in a timely and professional manner.
  • Report all maintenance issues and hazards following the local procedures.
  • Ensure hygiene levels are maintained in accordance with current legislation and provide a safe environment for customers and staff.
  • Develop good lines of communication and relationships at all levels within your team and with other colleagues, customers and key clients and stakeholders.
  • Understand security processes within the contract, in line with the company procedures.
  • Compile and produce reports from available management systems and assist with monthly report input.
  • Perform any reasonable and practical instructions as requested by your Manager appropriate to the needs of the Trust.


Our ideal Monitoring Officer will:
  • Ensuring that a high standard of customer service is a priority, whilst understanding the importance of the efficient use of resources.
  • Ensures that equipment is in good working order and that staff use it correctly.
  • Undertakes all audits within the contract.
  • Ensures all information and data is accurate and handled in an appropriate way.
  • To ensure that confidentiality is always observed and that matters relating to duties undertaken or information received during the course of duties remains confidential
  • To make sure you meet the legal, company and client regulations for fire, health, safety and the environment.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/1501/75478003/52616187/ONEWJ

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

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