Contract Support Manager - London

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families


What you'll be doing:

Contract Support Manager

To provide administrative management and support to the Contract, reporting directly to the Contract Manager. Overall responsibility for the Helpdesk and FM Office

More about the role:

  • To be polite, professional and friendly at all times with customers, clients and colleagues
  • To ensure the highest level of customer care is adhered to at all times
  • To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
  • To provide contract status reports to your line manager.


Who you are:

  • I have a good knowledge of Service Level Agreements and Output Specifications
  • I am able to Manage, Prioritise and assign work as required.
  • I am able to liaise with personnel at all levels and to record the actions I have taken.
  • I will aim to be at all time punctual, communicative and exhibit pride in my work.
  • I am able to achieve and maintain CRB Enhanced security clearance for the duration of my employ
  • I have a minimum of 5 years previous experience in a similar role
  • I possess excellent verbal communication skills
  • And I have the necessary basic IT skills (Microsoft Word, Excel etc.) to perform my duties


About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0901/78228001/52614962/SU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

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