Switchboard Operator

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We're currently recruiting a dedicated Switchboard Operator to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 25 hours per week.

As a Switchboard Operator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Healthcare? Here's what you need to know before applying:

Your key responsibilities will include:
  • Sort and dispatch callsande-mails to the relevant departmentaccuratelywithin a timely manner
  • Update and amendinformation when changes occur
  • Ability to record accuratetimes and dates of all untoward incidentsand complaintsrequiring Switchboard involvement.
  • Resolve stakeholder queriescompetentlyandenthusiasticallyto represent our organisation in a professional light

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • All team members eligible are entitled to up to 20% discount at their place of work. Team members are able to take advantage of this discount at the following retail brands operated by Compass Group: Costa, Deli Marche, Amigo and Baguette Co, to name a few.
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Switchboard Operator - King's Mill Hospital
  • £11.50per hour
  • 25 hours per week
  • 5 days out of 7
  • 4 x 6 hour shifts & 1 x 5 hour shift
  • Shifts between 7am and 9pm

Our ideal Switchboard Operator will:
  • Previous experience in this role/similar position is essential
  • Excellent telephone manner, with the ability to communicate effectively and maintain a high level ofconfidentiality
  • Exceptional organisation skills with the ability to prioritise to meet deadlines.
  • Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
  • Confident working in a hospital environment and aware at times you willcome in contact withpatients that are particularly unwell or showing signs of distress.
  • This position is subject toa Disclosure & Barring Service check; costs met by the employer.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2410/71075004/52602439/ONEWJ

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

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