Hotel Supervisor - Nights

As our Hotel Supervisor you will support with the operational running of the hotel during the night. Supervisingthe night's team and ensuring all policies and procedures are carried out.

You will also provide support to all members of the Front and Back Office teams and enforcethe Hotels Standards of Excellence in all areas supervised.

Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Milton Hill House. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Milton Hill House is part of The Venues Collection - a division of LevyUK & Ireland, the market leader in hospitality and legendary experiences.
  • Provide ultimate customer service to all hotel clients
  • Ensure the highest standards of customer care are maintained in line with company standards
  • Secure and patrol the building
  • Complete reception duties
  • Prepare the building for the following day
  • Comply with company health and safety policy and procedures ensuring a safe working environment
  • Be fully aware of bedroom areas and rooms
  • Be on hand at anytime to help guests with problems
  • Arrange and set up conference rooms
  • Answer the telephone with an excellent telephone manner and be able to help with enquires and transfer calls
  • Ensure there is always a good supply of packs and luggage labels
  • Ensure all public areas, toilets and leisure are cleaned to set standards
  • Ensure all meeting setups are complete and all meeting rooms cleaned to set standards

Hotel Supervisor - Nights
  • £25,000 per annum
  • 5 out of 7 days per week
  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Aviva Digicare - Free annual healthcare check
  • Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during first year back
  • Competitive and supportive family benefits
  • Day off for baby's 1st birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products

It is important that you are comfortable working nights, and it suits your lifestyle. Whilst specific experience in this role is not required as full training will be given, some management or supervisory experience would be preferred.

However, a can-do attitude and a dedicated and committed work ethic as well as a passion for front facing hospitality will be key to success in this role.

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