Switchboard

What you'll be doing:
We're currently recruiting a dedicated Switchboard to help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week.

As a Switchboard, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
More about the role:

• Sort and dispatch callsande-mails to the relevant departmentaccuratelywithin a timely manner
• Update and amendinformation when changes occur
• Ability to record accuratetimes and dates of all untoward incidentsand complaintsrequiring Switchboard involvement.
• Resolve stakeholder queriescompetentlyandenthusiasticallyto represent our organisation in a professional light

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
• All team members eligible are entitled to up to 20% discount at their place of work. Team members are able to take advantage of this discount at the following retail brands operated by Compass Group: Costa, Deli Marche, Amigo and Baguette Co, to name a few.
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive Wow Points every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

What we'll give:
Switchboard Operator - Darent Valley Hospital

• £11.45 per hour
• 0 hour position

Who you are:

• Previous experience in this role/similar position is essential
• Excellent telephone manner, with the ability to communicate effectively and maintain a high level ofconfidentiality
• Exceptional organisation skills with the ability to prioritise to meet deadlines.
• Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet
• Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
• Confident working in a hospital environment and aware at times you willcome in contact withpatients that are particularly unwell or showing signs of distress.
• This position is subject toa Disclosure & Barring Service check; costs met by the employer.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/1008/99320011/52545586/MEDWJ

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!