Delaware North UK is hiring for a Head of Concessions to join our Emirates Stadium team. Delaware North is a global leader in hospitality at sporting venues, national parks, airports, and casinos in North America, the UK and Australia. In the UK, you can find us at iconic venues like the above and in other amazing locations across the country.
A day in the life of a Head of Concessions
- To provide motivational and innovative leadership and direction for the Concessions operations teams.
- To align the Delaware North business with the Client vision, whilst achieving both the Delaware North overarching objectives and the venues commercial targets
- To work collaboratively with internal peers and the mobile culinary team to deliver an effective operational service on event days.
- To collaborate with the logistics and wider operational teams to ensure effective flow of information.
- To effectively manage operating costs by using all equipment and products in accordance with company and manufacturers guidelines.
- To understand and agree budgeted targets for the Location in advance to enable effective planning in terms of workforce and stock requirements.
A few perks of the job
- Generous 33 days holiday allowance (incl. bank holidays
- Favourable pension contributions
- Medical & Income Protection Insurance eligibility
- Access to LifeWorks, a wellness, perks and discount app
What we’re looking for
- History of working within a high-volume retail catering sales environment.
- Experience of working in a fast-paced environment, demonstration of a self-starting and problem-solving character.
- Experience in managing large teams and teams that are made up of casual employees.
- Demonstration of working with technology platform that support business knowledge and process.
The hospitality industry is built upon the roots of diversity and here at Delaware North UK we are proud to bring talent together from all walks of life.
Are you ready to grow your career with Delaware North? Apply today!