Restaurant Manager
Salary: £35,000 per annum
Permanent Full Time Contract
45-50 hours per week, subject to rotas
With future progression available
GreyFriars is an exquisite, Michelin recommended, 4* Silver luxury hotel with AA 2 Rosette destination restaurant, lounges and cocktail bar.
Our philosophy is to have a strong team of committed people with a true passion for hospitality, gastronomy and the provision of warm and engaging service.
This is an exciting and rare career opportunity to lead and be part of an exceptional team at an exceptional time.
Essential Skills
A passion for food, service and the ability to innovate, with a proven track record within 5* luxury hotels and fine dining; experience in London will be an advantage
Ability to manage in a diverse and luxury environment with a focus on guest experience
Excellent people management skills as a solution focused leader
Superior cuisine and fine dining knowledge
Knowledgeable on all allergens and current food handling and safety regulations
Tireless attention to detail with a keen eye for the highest standards of presentation
Strong organisational and time management skills with a high degree of flexibility
Commercially astute
Ability to deliver true customer service with discretion, charm and flair
Self-motivated and able to motivate a team, during peak times and equally during off peak time
Outgoing and assertive personality
Excellent level of English
Friendly, approachable and professional
Personally proud, passionate and dedicated to exceeding guest expectations
The main duties and responsibilities of the role are:
- Ensure a smooth, efficient and high service focused operation where the expectations of all guests are delivered and exceeded
- Manage reservations, continually reviewing the reservation reports, planning to maximum efficiency, revenue possibilities and guest experience within all areas
- Rota Management - ensuring maximum output and delivery across the 24/7 operations
- Ongoing staff training, as required
- Manage, motivate and develop the restaurant and bar team to achieve highest levels of service excellence and revenue, positive colleague relationships and pride for the overall Company
- To lead and maintain strong and efficient interdepartmental relationships and communication
- Engage and build relationships with all VIPs, regular guests, first time guests, residents and non-residents
- Be fully knowledgeable of every detail of the menu, be engaged in menu changes and at all times celebrating our philosophy to guests
- Be visibly present on the floor during service to serve guests efficiently and consistently as well as monitoring, motivating and guiding the team
- Be aware of the restaurant and hotel policies including licensing laws in regards to the service of wine and spirits
- Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process with pride and passion
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