Restaurant Manager

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Salary: £35,000 per annum

Permanent Full Time Contract 

45-50 hours per week, subject to rotas 

With future progression available 

GreyFriars is an exquisite, Michelin recommended, 4* Silver luxury hotel with AA 2 Rosette destination restaurant, lounges and cocktail bar.

Our philosophy is to have a strong team of committed people with a true passion for hospitality, gastronomy and the provision of warm and engaging service. 

This is an exciting and rare career opportunity to lead and be part of an exceptional team at an exceptional time.

Essential Skills

A passion for food, service and the ability to innovate, with a proven track record within 5* luxury hotels and fine dining; experience in London will be an advantage

Ability to manage in a diverse and luxury environment with a focus on guest experience

Excellent people management skills as a solution focused leader

Superior cuisine and fine dining knowledge

Knowledgeable on all allergens and current food handling and safety regulations

Tireless attention to detail with a keen eye for the highest standards of presentation

Strong organisational and time management skills with a high degree of flexibility

Commercially astute

Ability to deliver true customer service with discretion, charm and flair

Self-motivated and able to motivate a team, during peak times and equally during off peak time

Outgoing and assertive personality

Excellent level of English

Friendly, approachable and professional

Personally proud, passionate and dedicated to exceeding guest expectations

The main duties and responsibilities of the role are:

  • Ensure a smooth, efficient and high service focused operation where the expectations of all guests are delivered and exceeded 
  • Manage reservations, continually reviewing the reservation reports, planning to maximum efficiency, revenue possibilities and guest experience within all areas
  • Rota Management - ensuring maximum output and delivery across the 24/7 operations 
  • Ongoing staff training, as required
  • Manage, motivate and develop the restaurant and bar team to achieve highest levels of service excellence and revenue, positive colleague relationships and pride for the overall Company
  • To lead and maintain strong and efficient interdepartmental relationships and communication
  • Engage and build relationships with all VIPs, regular guests, first time guests, residents and non-residents
  • Be fully knowledgeable of every detail of the menu, be engaged in menu changes and at all times celebrating our philosophy to guests
  • Be visibly present on the floor during service to serve guests efficiently and consistently as well as monitoring, motivating and guiding the team
  • Be aware of the restaurant and hotel policies including licensing laws in regards to the service of wine and spirits
  • Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process with pride and passion

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