Receptionist

We're looking for a motivated and enthusiastic Receptionist to join our front of house team at The Ivy Norwich Brasserie. As a Receptionist, the pace is fast and the standards are high, but if you are passionate and driven by delivering exceptional guest service, it could be the start of a great career.

You will: 

• Ensure all our guests receive a positive, warm and professional first and last impression of the Restaurant
• Develop relationships with regular guests and maintain privacy and professionalism when dealing with high profile guests
• Be aware of booking procedures and arrange and communicate reservations in an efficient way, assisting in maximising table occupancy
• Ensure all reservations are communicated to the management & kitchen teams

What’s in it for you? 
As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get:

• Top class training – before the job and on the job, plus opportunities to progress
• Excellent staff meals, served exactly as they are to guests
• A generous staff discount at all of our Ivy Collection restaurants nationwide
• Lots of great benefits including free uniform, childcare vouchers, cycle to work scheme and savings on things like gym membership and cinema tickets    
• Reward programmes recognising employee longevity and recognising those who promote us as an employer of choice  
• A great work-life balance and plenty of opportunities to socialise with your team outside the workplace
• External support in partnership with the charity, Hospitality in Action - providing access to legal care, financial support & personal advice