Duty Manager

Duty Manager – Hartford Hall, Northwich, 11.50 per hour plus a fully expensed one bedroom flat.

Join the family at Hartford Hall and receive all of this:

• 25% discount on food, drink, and accommodation through the employee discount card
• 50% off food during shifts
• Exclusive discounts at over 800 retailers through our employee reward scheme
• 28 days paid annual leave and holiday pay.
• Access to a NEST pension
• Ongoing personal development and career progression
• Access to fully paid apprenticeships
• Access to wellbeing and mental health management programmes
• Access to ‘healthcare cash plan’ – affordable monthly medical cover for dental, optical, and other medical / consultation treatments
• Fully expensed live in

Hartford Hall

Hartford Hall is situated in the Cheshire village of Hartford, just outside Northwich and is a Grade 11 listed building, originally being a nunnery and former manor house dating back to the 16th century.

It is a charming hotel and pub that it is full of character. The premises has retained most of its original quirks, including charming oak beams and open fires, and features a modern bar, dining room, private dining space and covered outdoor terrace.

It has 20 boutique bedrooms, one being a suite bedroom with its own enclosed outdoor area.

The outdoor area is also stunning with a charming lit garden next to a pond with covered seating which is perfect for the coming spring and summer months.

Requirements of the Duty Manager:

We are looking for an organised, dedicated Duty Manager to oversee the smooth and efficient running of our restaurant, bar, and hotel.

The ideal candidate will have at least two years of experience in a hospitality environment. Our perfect match will be outgoing, excited by hospitality and can organise and support the front of house team throughout any service.

We are looking for someone good at keeping cool in a busy working environment and able to think on their feet, problem solve and come up with ideas to improve whenever possible. A passion for customer service is a must!

Responsibilities:

• Resolve issues or complaints brought by customers.
• Have good communication skills with customers and staff.
• Provide a service to customers that is beyond their expectations.
• Be a role model for employees.
• Understand what makes a successful business.

Hartford Hall is part of a family-owned business; with lots of regulars; and a friendly team.

This is a great opportunity to be part the of the Hartford Hall and Robinsons family. If you feel you have the desire and skills necessary to succeed as part of our team at the Hartford Hall, then please apply below.